Frequently Asked Questions

 

Are linens provided?

Your vacation rental includes bath towels and bed linens at no additional fee. If your rental has a washer/dryer, you are asked to wash the towels prior to your departure. Bed linens can be left on the beds.

Can I have an early check in/late check out?

Per the rental agreement, early check ins/late check outs are not permitted during the peak rental season. If you desire an early arrival/late departure any other time of the year, please contact Door County Property Management no sooner than five days prior to your rental. We will try to accommodate your request, based on other reservations and housekeeping staffing.

What payment methods do you accept?

DCPM accepts personal checks, money orders, business checks, cash, and cashier’s checks for payments. We do NOT accept credit cards for rental payments.

When will I be receiving the address of the property, directions, instructions on getting our key, etc.?

Per the rental agreement, upon DCPM’s receipt of your final payment, we will email you directions to, and a lock box code for, the property. Lock boxes are located at the property, usually on the front door.

Does my vacation rental have a 9 x 9 baking pan?

DCPM does not know. Even if we have seen a 9 x 9 baking dish there in the past, it may have broken, been removed, been damaged, etc. since that time. If you need a specific sized dish, pan, pot, etc., you will want to bring it with you. Or, plan to be flexible to use what is available at the property. We ask all owners to be sure their home is supplied with the proper amount of cookware & dishware for the maximum number of occupants at their home.

Is firewood provided for my vacation rental’s fireplace or fire pit? Where do I get firewood?

DCPM does not guarantee a supply of firewood at your rental. Some owners do their best to provide firewood for their guests, but that supply may run out before your stay. If you need to purchase firewood, you should purchase it upon your arrival, as Wisconsin has restrictions on the transportation of firewood. There are many local roadside stands selling firewood; most convenience stores in Door County sell it as well.

What if I have trouble with the lock box or with something at the property when I arrive?

DCPM has a staff person on call at all times. Please call our office at (920) 854-4865 first; if during business hours, leave a message there. If outside of business hours, call the on-call number given in the message. If you don’t get an answer from the on call number, leave a message, as there are many reasons we may not be able to answer the phone, but we will get back to you as soon as humanly possible. Please DO NOT EMAIL with emergencies over the weekend, as we will likely not see those emails until Monday morning.

What areas in Door County, Wisconsin do you provide rental agency services for?

Door County Property Management can help you find vacation rental homes, vacation houses, rental cabins, waterfront home rentals in Gills Rock, Washington Island, Ellison Bay, Sister Bay, Ephraim, Fish Creek, Egg Harbor, Sturgeon Bay, Little Sturgeon, Baileys Harbor, Kangaroo Lake, Clarks Lake, Whitefish Bay, White Fish Bay, Sturgeon Bay in Door County, Wisconsin.  Door County rental houses, Door County Property Management, Rentals, Vacation rentals, Vacation homes, Vacation cottages, Waterfront vacation homes, Vacation home with pool, Beach house, Pet friendly rental and Rental homes for family reunion.   Start your Door County vacation rental search with us!